Press Release

WNS Announces Fiscal 2019 First Quarter Earnings, Revises Full Year Guidance

NEW YORK & MUMBAI, India--(BUSINESS WIRE)--Jul. 19, 2018-- WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Management (BPM) services, today announced results for the fiscal 2019 first quarter ended June 30, 2018.

 
Highlights – Fiscal 2019 First Quarter:

GAAP Financials

   

 

Revenue of $199.8 million, up 10.9% from $180.1 million in Q1 of last year and down 1.4% from $202.7 million last quarter

Profit of $22.4 million, compared to $16.7 million in Q1 of last year and $24.5 million last quarter

Diluted earnings per ADS of $0.42, compared to $0.32 in Q1 of last year and $0.47 last quarter

 

Non-GAAP Financial Measures*

Revenue less repair payments of $196.0 million, up 11.8% from $175.3 million in Q1 of last year and down 1.1% from $198.2 million last quarter

Adjusted Net Income (ANI) of $30.9 million, compared to $23.6 million in Q1 of last year and $33.0 million last quarter

Adjusted diluted earnings per ADS of $0.59, compared to $0.45 in Q1 of last year and $0.63 last quarter

 

Other Metrics

Added 6 new clients in the quarter, expanded 16 existing relationships

Days sales outstanding (DSO) at 31 days

Global headcount of 38,227 as of June 30, 2018

         
 

Reconciliations of the non-GAAP financial measures discussed below to our GAAP operating results are included at the end of this release. See also “About Non-GAAP Financial Measures.”

Revenue in the first quarter was $199.8 million, representing a 10.9% increase versus Q1 of last year and a 1.4% decrease from the previous quarter. Revenue less repair payments* in the first quarter was $196.0 million, an increase of 11.8% year-over-year and a 1.1% decline sequentially. Excluding exchange rate impacts, constant currency revenue less repair payments* in the fiscal first quarter grew 10.3% versus Q1 of last year and 0.6% sequentially. Year-over-year, fiscal Q1 revenue improvement was driven by healthy organic growth across key verticals, services, and geographies, and favorability from currency net of hedging. Sequentially, organic revenue growth was more than offset by contractual productivity commitments for clients and currency movements net of hedging.

Operating margin in the first quarter was 12.6%, as compared to 11.0% in Q1 of last year and 14.5% in the previous quarter. On a year-over-year basis, margin improvement was the result of increased productivity, operating leverage on higher volumes, and currency movements net of hedging. These benefits more than offset the impact of our annual wage increases and lower seat utilization. Sequentially, margins reduced due to the impact of our annual wage increases, advance hiring and infrastructure buildout for project ramps, and higher share-based compensation expense. These headwinds more than offset favorable currency movements net of hedging.

First quarter adjusted operating margin* was 18.8%, versus 17.1% in Q1 of last year and 20.4% last quarter. On a year-over-year basis, adjusted operating margin* improved due to increased productivity, operating leverage on higher volumes, and currency movements net of hedging. These benefits were partially offset by the impact of our annual wage increases and lower seat utilization. Sequentially, adjusted operating margin* reduced due to the impact of our annual wage increases, and advance hiring and infrastructure buildout for project ramps. These headwinds more than offset favorable currency movements net of hedging.

Profit in the fiscal first quarter was $22.4 million, as compared to $16.7 million in Q1 of last year and $24.5 million in the previous quarter. Adjusted net income (ANI)* in Q1 was $30.9 million, up $7.3 million as compared to Q1 of last year and down $2.1 million from the previous quarter. In addition to the explanations discussed above, fiscal first quarter profit and adjusted net income* improved by $0.9 million resulting from a one-time tax reversal.

From a balance sheet perspective, WNS ended Q1 with $193.3 million in cash and investments and $89.2 million of debt. In the first quarter, the company generated $14.7 million in cash from operations, had $9.2 million in capital expenditures, and repurchased 450,300 ADSs at an average price of $51.82 per ADS, impacting Q1 cash by $23.0 million dollars. Days sales outstanding were 31 days, as compared to 30 days reported in Q1 of last year and 30 days in the previous quarter.

“In the fiscal first quarter, WNS continued to generate solid financial performance, growing revenue less repair payments* 12% year-over-year. Excluding the impact of currency movements and hedging, year-over-year first quarter top line improved by more than 10% on a constant currency* basis – all of which was organic,” said Keshav Murugesh, WNS’s Chief Executive Officer. “We are increasingly deploying technology and automation in our solutions, and working to attract, retain and retrain our resources for the changing BPM landscape. WNS remains focused on leveraging deep domain expertise, technology and automation, advanced analytics, and a customer-centric approach to enable our clients’ success.”

Fiscal 2019 Guidance

WNS is updating guidance for the fiscal year ending March 31, 2019 as follows:

  • Revenue less repair payments* is expected to be between $777 million and $821 million, up from $741.0 million in fiscal 2018. This assumes an average GBP to USD exchange rate of 1.32 for the remainder of fiscal 2019.
  • ANI* is expected to range between $118 million and $128 million versus $118.4 million in fiscal 2018. This assumes an average USD to INR exchange rate of 68.5 for the remainder of fiscal 2019.
  • Based on a diluted share count of 52.8 million shares, the company expects adjusted diluted earnings* per ADS to be in the range of $2.23 to $2.42 versus $2.24 in fiscal 2018.

“The company has updated our forecast for fiscal 2019 based on current visibility levels and exchange rates,” said Sanjay Puria, WNS’s Chief Financial Officer. “Our guidance for the year reflects growth in revenue less repair payments* of 5% to 11%, or 7% to 13% on a constant currency* basis. We currently have 95% visibility to the midpoint of the range.”

Conference Call

WNS will host a conference call on July 19, 2018 at 8:00 am (Eastern) to discuss the company's quarterly results. To participate in the call, please use the following details: +1-888-656-9018; international dial-in +1-503-343-6030; participant passcode 8939945. A replay will be available for one week following the call at +1-855-859-2056; international dial-in +1-404-537-3406; passcode 8939945, as well as on the WNS website, www.wns.com, beginning two hours after the end of the call.

About WNS

WNS (Holdings) Limited (NYSE: WNS) is a leading global business process management company. WNS offers business value to 350+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum of business process management services such as finance and accounting, customer interaction services, technology solutions, research and analytics and industry specific back office and front office processes. As of June 30, 2018, WNS had 38,227 professionals across 55 delivery centers worldwide including China, Costa Rica, India, Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, United Kingdom and the United States. For more information, visit www.wns.com.

Safe Harbor Statement

This release contains forward-looking statements, as defined in the safe harbor provisions of the US Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on our current expectations and assumptions about our Company and our industry. Generally, these forward-looking statements may be identified by the use of terminology such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “will,” “seek,” “should” and similar expressions. These statements include, among other things, the discussions of our strategic initiatives and the expected resulting benefits, our growth opportunities, industry environment, expectations concerning our future financial performance and growth potential, including our fiscal 2019 guidance, future profitability, and expected foreign currency exchange rates. Forward-looking statements inherently involve risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. Such risks and uncertainties include but are not limited to worldwide economic and business conditions; political or economic instability in the jurisdictions where we have operations; our dependence on a limited number of clients in a limited number of industries; regulatory, legislative and judicial developments; increasing competition in the BPM industry; technological innovation; telecommunications or technology disruptions; our ability to attract and retain clients; our liability arising from fraud or unauthorized disclosure of sensitive or confidential client and customer data; negative public reaction in the US or the UK to offshore outsourcing; our ability to expand our business or effectively manage growth; our ability to hire and retain enough sufficiently trained employees to support our operations; the effects of our different pricing strategies or those of our competitors; our ability to successfully consummate, integrate and achieve accretive benefits from our strategic acquisitions, and to successfully grow our revenue and expand our service offerings and market share; and future regulatory actions and conditions in our operating areas. These and other factors are more fully discussed in our most recent annual report on Form 20-F and subsequent reports on Form 6-K filed with or furnished to the US Securities and Exchange Commission (SEC) which are available at www.sec.gov. We caution you not to place undue reliance on any forward-looking statements. Except as required by law, we do not undertake to update any forward-looking statements to reflect future events or circumstances.

References to “$” and “USD” refer to the United States dollars, the legal currency of the United States; references to “GBP” refer to the British pound, the legal currency of Britain; and references to “INR” refer to Indian Rupees, the legal currency of India. References to GAAP refers to International Financial Reporting Standards, as issued by the International Accounting Standards Board (IFRS).

 

*

   

See “About Non-GAAP Financial Measures” and the reconciliations of the historical non-GAAP financial measures to our GAAP operating results at the end of this release.

     

WNS (HOLDINGS) LIMITED

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

(Unaudited, amounts in millions, except share and per share data)

 
Three months ended

Jun 30,
2018

       

Jun 30,
2017

         

Mar 31,
2018

 
Revenue $ 199.8         $ 180.1       $ 202.7
Cost of revenue   132.9             124.7           128.4  
Gross profit 66.9 55.4 74.3
Operating expenses:
Selling and marketing expenses 11.1 9.0 11.8
General and administrative expenses 27.9 27.5 30.5
Foreign exchange loss / (gain), net (1.3

)

 

(4.8 ) (1.4 )
Amortization of intangible assets   3.9             3.9           4.0  
Operating profit   25.3             19.8           29.4  
Other (income) / expenses, net (3.3 ) (2.8 ) (3.6 )
Finance expense   0.8             1.1           1.1  
Profit before income taxes 27.8 21.4 31.8
Provision for income taxes   5.4             4.7           7.3  
Profit $ 22.4           $ 16.7         $ 24.5  
 
Earnings per share of ordinary share
Basic $ 0.44           $ 0.33         $ 0.49  
Diluted $ 0.42           $ 0.32         $ 0.47  
 
           

WNS (HOLDINGS) LIMITED

CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

(Unaudited, amounts in millions, except share and per share data)

 

As at Jun 30,
2018

 

As at Mar 31,
2018

 
ASSETS
Current assets:
Cash and cash equivalents $ 66.1 $ 99.8
Investments 48.3 121.0
Trade receivables, net 72.2 71.4
Unbilled revenue 64.2 61.7
Funds held for clients 8.3 10.1
Derivative assets 5.7 11.7
Prepayments and other current assets 22.4 24.8
Total current assets 287.2 400.5
 
Non-current assets:
Goodwill 131.5 135.2
Intangible assets 85.5 89.7
Property and equipment 59.8 60.6
Derivative assets 2.1 3.2
Investments 78.9 0.5
Deferred tax assets 25.5 27.4
Other non-current assets 50.3 42.4
Total non-current assets 433.5 359.0
TOTAL ASSETS $ 720.7 $ 759.6
 
LIABILITIES AND EQUITY
Current liabilities:
Trade payables $ 16.8 $ 19.7
Provisions and accrued expenses 26.5 28.8
Derivative liabilities 11.3 6.5
Pension and other employee obligations 43.4 64.6
Current portion of long term debt 27.8 27.7
Contract liabilities 2.8 2.9
Current taxes payable 1.9 1.3
Other liabilities 19.9 15.7
Total current liabilities 150.5 167.3
Non-current liabilities:
Derivative liabilities 2.3 2.3
Pension and other employee obligations 9.9 9.6
Long term debt 61.5 61.4
Contract liabilities 0.5 0.6
Other non-current liabilities 10.2 11.7
Deferred tax liabilities 11.7 11.8
Total non-current liabilities 96.1 97.3
TOTAL LIABILITIES $ 246.6 $ 264.6
Shareholders' equity:
Share capital (ordinary shares $ 0.16 (10 pence) par value, authorized 60,000,000 shares; issued: 55,323,080 and 54,834,080 shares; each as at June 30, 2018 and March 31, 2018, respectively) 8.6 8.5
Share premium 380.2 371.8
Retained earnings 395.1 364.4
Other components of equity (152.2 ) (115.5 )
Total shareholders’ equity including shares held in treasury $ 631.7 $ 629.2
Less: 4,850,300 shares as at June 30, 2018 and 4,400,000 shares as at March 31, 2018, held in treasury, at cost (157.6 ) (134.2 )
Total shareholders’ equity $ 474.1 $ 495.0
TOTAL LIABILITIES AND EQUITY $ 720.7 $ 759.6
 

About Non-GAAP Financial Measures

The financial information in this release includes certain non-GAAP financial measures that we believe more accurately reflect our core operating performance. Reconciliations of these non-GAAP financial measures to our GAAP operating results are included below. A more detailed discussion of our GAAP results is contained in “Part I – Item 5. Operating and Financial Review and Prospects” in our annual report on Form 20-F filed with the SEC on May 16, 2018.

For financial statement reporting purposes, WNS has two reportable segments: WNS Global BPM and WNS Auto Claims BPM. Revenue less repair payments is a non-GAAP financial measure that is calculated as (a) revenue less (b) in the auto claims business, payments to repair centers for “fault” repair cases where WNS acts as the principal in its dealings with the third party repair centers and its clients. WNS believes that revenue less repair payments for “fault” repairs reflects more accurately the value addition of the business process management services that it directly provides to its clients. For more details, please see the discussion in “Part I – Item 5. Operating and Financial Review and Prospects – Overview” in our annual report on Form 20-F filed with the SEC on May 16, 2018.

Constant currency revenue less repair payments is a non-GAAP financial measure. We present constant currency revenue less repair payments so that revenue less repair payments may be viewed without the impact of foreign currency exchange rate fluctuations, thereby facilitating period-to-period comparisons of business performance. Constant currency revenue less repair payments is presented by recalculating prior period’s revenue less repair payments denominated in currencies other than in US dollars using the foreign exchange rate used for the latest period, without taking into account the impact of hedging gains/losses. Our non-US dollar denominated revenues include, but are not limited to, revenues denominated in pound sterling, South African rand, Australian dollar and Euro.

WNS also presents (1) adjusted operating margin, which refers to adjusted operating profit (calculated as operating profit / (loss) excluding share-based expense and amortization of intangible assets) as a percentage of revenue less repair payments, and (2) ANI, which is calculated as profit excluding share-based expense and amortization of intangible assets and including the tax effect thereon, and other non-GAAP financial measures included in this release as supplemental measures of its performance. WNS presents these non-GAAP financial measures because it believes they assist investors in comparing its performance across reporting periods on a consistent basis by excluding items that are non-recurring in nature and those it believes are not indicative of its core operating performance. In addition, it uses these non-GAAP financial measures (i) as a factor in evaluating management’s performance when determining incentive compensation and (ii) to evaluate the effectiveness of its business strategies. These non-GAAP financial measures are not meant to be considered in isolation or as a substitute for WNS’s financial results prepared in accordance with IFRS.

The company is not able to provide our forward-looking GAAP revenue, profit and earnings per ADS without unreasonable efforts for a number of reasons, including our inability to predict with a reasonable degree of certainty the payments to repair centers, our future share-based compensation expense under IFRS 2 (Share Based payments), amortization of intangibles associated with future acquisitions and currency fluctuations. As a result, any attempt to provide a reconciliation of the forward-looking GAAP financial measures (revenue, profit, earnings per ADS) to our forward-looking non-GAAP financial measures (revenue less repair payments*, ANI* and Adjusted diluted earnings* per ADS respectively) would imply a degree of likelihood that we do not believe is reasonable.

Reconciliation of revenue (GAAP) to revenue less repair payments (non-GAAP) and constant currency revenue less repair payments (non-GAAP)

      Three months ended      

Three months ended
Jun 30, 2018 compared to

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

 

Jun 30,
2017

 

Mar 31,
2018

(Amounts in millions) (% growth)
Revenue (GAAP) $ 199.8   $ 180.1     $ 202.7

 

  10.9 % (1.4 ) %
Less: Payments to repair centers 3.7 4.8 4.5 (22.8 ) % (16.7 ) %
Revenue less repair payments (Non-GAAP) $ 196.0 $ 175.3 $ 198.2 11.8 % (1.1 ) %
Exchange rate impact (0.8 ) 1.6 (4.1 )
Constant currency revenue less

repair payments (Non-GAAP)

$ 195.2 $ 176.9 $ 194.1 10.3 % 0.6 %
 

Reconciliation of cost of revenue (GAAP to non-GAAP)

      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

(Amounts in millions)
Cost of revenue (GAAP) $ 132.9     $ 124.7  

 

$ 128.4
Less: Payments to repair centers 3.7 4.8 4.5
Less: Share-based compensation expense 1.0 0.8 0.8
Adjusted cost of revenue (excluding payment to repair centers and share-based compensation expense) (Non-GAAP) $ 128.1 $ 119.1 $ 123.2
 

Reconciliation of gross profit (GAAP to non-GAAP)

      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

(Amounts in millions)
Gross profit (GAAP) $ 66.9     $ 55.4  

 

$ 74.3
Add: Share-based compensation expense 1.0 0.8 0.8
Adjusted gross profit (excluding share-based compensation expense) (Non-GAAP) $ 67.9 $ 56.2 $ 75.1
 
      Three months ended

Jun 30,
2018

     

Jun 30,
2017

     

Mar 31,
2018

Gross profit as a percentage of revenue (GAAP)   33.5 %         30.7 %         36.7 %
Adjusted gross profit (excluding share-based compensation expense) as a percentage of revenue less repair payments (Non-GAAP) 34.6 % 32.0 % 37.9 %
 

Reconciliation of selling and marketing expenses (GAAP to non-GAAP)

      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

(Amounts in millions)
Selling and marketing expenses (GAAP) $ 11.1     $ 9.0     $ 11.8
Less: Share-based compensation expense 0.7 0.5 0.6
Adjusted selling and marketing expenses (excluding share-based compensation expense) (Non-GAAP) $ 10.4 $ 8.5 $ 11.3
 
      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

Selling and marketing expenses as a percentage of revenue (GAAP)   5.6 %       5.0 %       5.8 %
Adjusted selling and marketing expenses (excluding share-based compensation expense) as a percentage of revenue less repair payments (Non-GAAP) 5.3 % 4.8 % 5.7 %
 

Reconciliation of general and administrative expenses (GAAP to non-GAAP)

      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

(Amounts in millions)
General and administrative expenses (GAAP) $ 27.9     $ 27.5     $ 30.5
Less: Share-based compensation expense 5.9 5.1 5.8
Adjusted general and administrative expenses (excluding share-based compensation expense) (Non-GAAP) $ 22.0 $ 22.4 $ 24.8
 
      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

General and administrative expenses as a percentage of revenue (GAAP)   14.0 %       15.3 %       15.1 %
Adjusted general and administrative expenses (excluding share-based compensation expense) as a percentage of revenue less repair payments (Non-GAAP) 11.2 % 12.8 % 12.5 %
 

Reconciliation of operating profit / (loss) (GAAP to non-GAAP)

      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

(Amounts in millions)
Operating profit (GAAP) $ 25.3     $ 19.8  

 

$ 29.4
Add: Share-based compensation expense 7.7 6.4 7.1
Add: Amortization of intangible assets 3.9 3.9 4.0
Adjusted operating profit (excluding share-based

compensation expense and amortization of intangible assets)

(Non-GAAP)

$ 36.8 $ 30.0 $ 40.4
 
      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

Operating profit as a percentage of revenue (GAAP)   12.6 %       11.0 %       14.5 %
Adjusted operating profit (excluding share-based compensation expense and amortization of intangible assets) as a percentage

of revenue less repair payments (Non-GAAP)

18.8 % 17.1 % 20.4 %
 

Reconciliation of profit / (loss) (GAAP) to ANI (non-GAAP)

      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

(Amounts in millions)
Profit (GAAP) $ 22.4     $ 16.7  

 

$ 24.5
Add: Share-based compensation expense 7.7 6.4 7.1
Add: Amortization of intangible assets 3.9 3.9 4.0
Less: Tax impact on share-based compensation expense(1) (2.2 ) (2.1 ) (1.3 )
Less: Tax impact on amortization of intangible assets(1) (0.9 ) (1.3 ) (1.2 )
Adjusted Net Income (excluding share-based compensation expense and amortization of intangible assets, including tax effect thereon) (Non GAAP) $ 30.9 $ 23.6

 

$ 33.0
 

(1)

      The company applies GAAP methodologies in computing the tax impact on its non-GAAP ANI adjustments (including amortization of intangible assets and share-based compensation expense). The company’s non-GAAP tax expense is generally higher than its GAAP tax expense if the income subject to taxes is higher considering the effect of the items excluded from GAAP profit to arrive at non-GAAP profit.
      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

Profit as a percentage of revenue (GAAP)   11.2 %       9.3 %       12.1 %
Adjusted net income (excluding share-based compensation

expense and amortization of intangible assets including tax

effect thereon) as a percentage of revenue less repair payments (Non-GAAP)

15.7 % 13.5 % 16.6 %
 

Reconciliation of basic income per ADS (GAAP to non-GAAP)

      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

Basic earnings per ADS (GAAP) $ 0.44     $ 0.33  

 

$ 0.49
Add: Adjustments for share-based compensation expense and amortization of intangible assets 0.23 0.21 0.21
Less: Tax impact on share-based compensation expense and amortization of intangible assets 0.06 0.07 0.05
Adjusted basic net income per ADS (excluding share-based compensation expenses and amortization of intangible assets, including tax effect thereon) (Non-GAAP) $ 0.61 $ 0.47 $ 0.65
 

Reconciliation of diluted income per ADS (GAAP to non-GAAP)

      Three months ended

Jun 30,
2018

   

Jun 30,
2017

   

Mar 31,
2018

Diluted earnings per ADS (GAAP) $ 0.42     $ 0.32  

 

$ 0.47
Add: Adjustments for share-based compensation expense and amortization of intangible assets 0.23 0.19 0.21
Less: Tax impact on share-based compensation expense and amortization of intangible assets 0.06 0.06 0.05
Adjusted diluted net income per ADS (excluding amortization of intangible assets and share-based compensation expense, including tax effect thereon) (Non-GAAP) $ 0.59 $ 0.45 $ 0.63
 

Source: WNS (Holdings) Limited

WNS (Holdings) Limited
Investors:

David Mackey
Corporate SVP–Finance & Head of Investor Relations
+1 (201) 942-6261
david.mackey@wns.com
or
Media:
Archana Raghuram
Global Head – Marketing & Communications
+91 (22) 4095 2397
archana.raghuram@wns.com ; pr@wns.com